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Bena:: Hi everyone! So far I didn't have problems I couldn't resolve by using a little bit of common sense. My problems were: finished puzzle didn't show up on my list; few missing pieces; and what looked like a puzzle was finished, but program didn't wrap it up. But maybe this is not what some people wrote about, and I don't want to state the obvious. This side is visited by people of different age groups, and computer knowledge, so if anyone wants to know how I go about solving problems I encounter, please let me know.
Bena:: Hi everyone! So far I didn't have problems I couldn't resolve by using a little bit of common sense. My problems were: finished puzzle didn't show up on my list; few missing pieces; and what look like a puzzle was finished, but program didn't wrap it up. But maybe this is not what some people wrote about, and I don't want to state the obvious. This side is visited by people of different age groups, and computer knowledge, so if anyone wants to know how I go about solving problems I encounter, please let me know.
SheShe:: Hi Caro. I had the same problem with pieces missing,this happened to me twice fortunately I only had one piece missing it can be quiet frustrating after all the hard work you put in, I sent a message so far no suggestions.
jbu:: Ok, as soon as I finished spouting off I looked at the list again and my name showed up!!! Thanks!!! Sorry if I spoke out of line but I get tired when I have done my best and can't find out what the rime is compared with everyone else.
jbu:: I finished this in 56:42 so why didn't my time show up? This happens so many times!!! I'm getting tired of it!!! I've written to them but get no response!!! I like a lot of the puzzles but why try to get them done fast enough to see if you can beat someone else's time when your time doesn't even show!!! I've left many times but always come back hoping things have changed but never do!!! I will probably still do some of them but won't try to see if I can do it faster than someone else!!! Thanks for the selection of puzzles!!! God bless!!! In Christ, jbtkk
Caro:: Now this puzzle is missing 16 pieces - what a shame - any suggestions? Thanks
SheShe:: The last puzzle I tried I could not complete as a piece was missing, this is the second time this has happened, has anybody any suggestions
jbu:: Bena; Thanks!!! Sent a message - waiting for an answer. Will let you know what I find our because I'm not the first this has happened too. Have a great day!!! jbu
Bena:: Hi jbu!, on the Home Page, at the top of the screen is a button named "contacts", if you click on it there is a note with email address. You can try contact theme that way. Good luck, and all the best in 2016.
jbu:: Does anyone know how to get a hold of the people who run this site? Today I have done three puzzles and the first one gave me full credit. The third one gave me credit but for doing the wrong puzzle!!! However the second puzzle I did today gave me absolutely NO credits!!! I did it in less time than some already on the list!!! I have enjoyed this site very much at first but am now getting very frustrated every time I come on and do a puzzle!!! I have deleted this site x2 but don't want to give it up completely because I am disabled. in a nursing home and have puzzled since I was 8 and can't always do a hands on puzzle so I have to do them online. Also, I would love to see some more scenic puzzles and not so many flowers and people. How about more lighthouses and hot air balloons!!! How about more cottages and mountain and lakes!!! Hope you all have a great year and may the best of 2015 be the worse of 2016!!! jbu
Alliyah:: Hi SheShe, glad to help.
hooked:: Hi She She, I am still refreshing the puzzle each time, I think when you get to a certain amount of puzzles that is why we need to refresh as I did not happen at the beginning. I hope all the puzzle people out there have a great Christmas and New Year
sasa:: Thanks SheShe. Your assistance was helpfull
Bena:: Terry, to go back to the save game, left click the Big Puzzle. net logo at the top left corner, and you'll be transported to the Home Page, where all your save puzzles are listed.
SheShe:: Hi Alliyah, tried your suggestion, worked perfect. Sheila
SheShe:: Hi Hooked, I have just tried Allyah suggestion, it worked this time, time will tell. Sheila
Terry:: To return to the puzzle you started ealier, I found that if you click on the category you had chosen for your new puzzle; this is presented on the right of the screen ....when you click play it will bring you to where you left off on your new puzzle. Enjoy ....
hooked:: Hi She She, I am doing what Allyah suggested and refreshing the page after each puzzle, it seems to be working some of the time but we will see.
SheShe:: Hi Hooked, I'm glad I'm not the only one having this problem, guess I,ll just soldier on. Sheila
sasa:: I have the same problem. How do I recover the puzzle I have solved half off?
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